Troubleshooting Modern Windows Version (Steam)

⚠️ Problem: Loading Doesn't Finish

The loading doesn't finish after you click the Play Game button, and you are stuck in the "Done loading" phase.

✅ Solution 1: Change Current System Locale for Non-Unicode Programs to English (United States)

If you have a non-English Windows, you can try to change Control Panel → Region → Administrative → Change system locale to English (United States).

Here are step-by-step instructions how to do it:

1. Open Control Panel.

2. Click Clock and Region.
   

3. Click Region.
   

4. Select the Administrative tab and, in the Language for non-Unicode programs section, click Change system locale.
   

5. Select English (United States) as the current system locale. Then, click OK.
   

✅ Solution 2: Install Game from MSIX Package

You can install the game using an MSIX package. For some reason, your system is incompatible with the unpackaged Steam version.

• For more information, please see the MSIX installer download option.

✅ Solution 3: Copy Working Files from ZIP File

If solutions 1–2 don't work for you, we have provided a ZIP file in GitHub releases that you may also try.

• For more information, please see the zip file download option.

✅ Solution 4: Change Beta to packaged in Betas Tab in GnollHack Properties in Steam Client

1. Go to your library in the Steam client.
2. Right-click GnollHack and select Properties….
3. Go to the Betas tab.
4. In the dropdown list, select packaged as the beta.